Privacy Policy of the Website www.elisacare.com

SICURA CARE SRL SB (hereinafter also the "Owner"), having its registered office in Via della Guastalla n ° 5, 20122 Milan, as Data Controller, recognizes the importance of maintaining the confidentiality, integrity and security of Your personal data and, pursuant to art. 13 of Regulation (EU) 2016/679 (hereinafter "GPDR"), informs you that the personal data communicated by you through the Website www.elisacare.com will be processed in compliance with current European and national legislation on privacy .

1. Type and source of data

Navigation data

The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data (defined log files) whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category includes IP addresses or domain names of the computers used by users who connect to the Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request. to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning.

Personal data provided voluntarily by the user

SICURA CARE SRL SB collects and will process the personal data you directly and knowingly provided through the Website when making your contact request by filling in the appropriate form in the "Contacts" section. This data includes “common” data: name and e-mail address.

The optional, explicit and voluntary sending of e-mails to the addresses indicated on the Site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message sent.

2. Purpose of data processing and legal basis

Personal data will be used for the following purposes:
a) to respond and satisfy all your requests and therefore to manage the relationship between you and the Data Controller (contact for information).
For the purposes described above, the legal basis that legitimizes the processing lies in the need to have personal data for the execution of the contract with the interested party, or for the execution of pre-contractual measures adopted at the request of the same, pursuant to Article 6 letter b) GDPR.



3. Processing methods

Personal data will be processed using suitable electronic tools or manual paper processing, with logic strictly related to the purposes for which the personal data were collected and, in any case, in such a way as to guarantee the security and confidentiality of the data.

4. Nature of the provision

The provision of your personal data is optional. However, if you wish to contact us, any failure to fill in the data requested and marked as mandatory (*) could make it impossible for the Owner to proceed with the activities described.

5. Communication and dissemination of data

Your personal data, insofar as necessary and / or instrumental for the execution of the aforementioned purposes, may be processed on behalf of SICURA CARE SRL SB by external parties who will act as Data Processors, who belong to the following categories :
• companies, consultants and professional firms that provide assistance and / or consultancy activities, or that carry out, on behalf of the Data Controller, services connected and instrumental to the purposes of data processing (eg. Service providers, technicians who maintain the Site Web).
Your personal data will not be transferred abroad to countries outside the European Union and will in no case be disclosed to indeterminate subjects.

6. Duration of treatment

Your personal data will be processed and stored for the time strictly necessary to carry out the purposes for which they were collected (in this case for the time necessary to answer your questions following the completion of the Form).
At the end of the envisaged retention period, SICURA CARE SRL SB will irreversibly delete or make anonymous personal data concerning its customers used for the activities described.

7. Rights of the interested party We remind you that at any time you can exercise the rights provided for in articles 15 to 21 of the GDPR and, in particular, request information on the existence and characteristics of the processing of your personal data, the rectification, cancellation of the same or the limitation processing, oppose the processing and / or request the transmission of your personal data to another Data Controller. You will also have the right to lodge a complaint with the Italian Authority for the protection of personal data. 
8. Contacts For any request relating to your personal data referring to this information and for the exercise of your rights, you can contact, free of charge, the Data Controller by writing by post to SICURA CARE SRL SB, Via della Guastalla n ° 5, 20122 Milan or by contacting the Data Controller or the DPO at the addresses privacy@elisacare.com and dpo@elisacare.com. 
9. Data Protection Officer The Data Controller has appointed the data protection officer ("Data Protection Officer" or "DPO") reachable at the e-mail address dpo@elisacare.com. SICURA CARE SRL SB reserves the right to modify this privacy statement at any time. The version published on the Site is the one currently in force. 

Last updated: June 2022